Settle reseller orders

Use Sales → Reseller settlements to prepare a settlement for one reseller customer, period and currency. A draft reserves its order lines while you review the amounts.

Before you start

Your account needs reseller settlements enabled, and your staff role needs permission to create invoices. The reseller needs a saved agreement and finalized eligible orders.

Settlement includes eligible KORONA Event orders assigned to that reseller. KORONA delivery notes, imported POS receipts and Bookingkit orders are excluded. Orders already invoiced or reserved by another draft are excluded too.

Create a draft

Open Sales → Reseller settlements and choose Create draft.
Select the Reseller customer.
Enter Period start and Period end. Both dates are included. The dates recorded when each order was finalized determine whether its lines fall in this period, using your account's timezone and the agreement's date basis.
Check Currency. Each settlement uses one currency.
Choose Create draft to open the review.

Only one draft with an overlapping period is allowed for the same reseller. If a draft already exists, review it or discard it before creating a replacement.

Review the settlement

The review lists the source order numbers, items, quantities and qualifying dates. Reductions made before settlement reduce the relevant lines; fully canceled lines disappear from the review.

Review the amounts in this order:

Sales before deductions.
Ordinary discounts already applied to the orders.
Volume adjustments, which are zero when no volume adjustment was captured.
Commission or Reseller discount, according to each line's recorded agreement type. A period containing both types shows them separately.
Tax breakdown, including the deduction's tax category.
Collections, which are zero when the reseller collects from the end customer.
Balance due and the saved payment terms.

The reseller's receipts from end customers do not count as collections by your organisation. Changing the current agreement does not recalculate an existing draft.

Issue the invoice

Choose Issue settlement and confirm. KORONA Event issues one invoice covering the allocated order lines, addressed to the billing reseller recorded when the orders were finalized. The invoice uses the payment terms saved with the settlement.

Commission appears as a negative provision-article line, with its recorded tax rate. Reseller discount appears as a discount on the ticket line and carries the ticket’s tax rate. The invoice shows sales, ordinary discounts, volume adjustments, deductions, taxes and balance due separately.

The issued settlement keeps its invoice number. Repeating issuance returns that same invoice. If issuance fails because the draft no longer matches the available order lines, discard the draft and prepare a new one for review.

Discard a draft

Choose Discard draft and confirm. Its order lines become available for another settlement. Discarding a draft does not cancel the orders or their tickets.

Issued settlements cannot be edited or discarded. If an issued settlement shows an export failure, use Retry export to resend its existing invoice; do not create another settlement for the same lines.

When no orders are available

Check the reseller, period and currency. An order may have a qualifying date outside the selected period, may already be invoiced, or may be reserved by another draft. Review existing drafts before creating a replacement.