Choose, change or remove a voucher in your cart

Use this when applying a voucher to an item in your online shop cart, changing that item, or continuing without the voucher.

Choose an item when applying a voucher

1. Select Have a voucher or discount code?, enter the code, and select Apply.
2. If several items are eligible, choose which one should use the voucher. Each choice shows Fully covered or the amount remaining for one unit after this voucher. Dates and ticket types help distinguish the choices.
3. Select Apply to confirm, or Cancel to return to the code without applying it.

With only one eligible row, the voucher applies automatically. A voucher that applies to the cart as a whole does not ask you to choose an item. If the required product is not in the cart, add an eligible product first.

For a voucher that adjusts a ticket's price, one unit receives that adjustment. Other adult or child tickets in the same row keep their ordinary prices and quantities.

The amounts in the list are previews for this voucher alone. Other vouchers are included in the updated cart total after you confirm. If a preview is unavailable, the choice shows Calculated when applied instead of an amount.

Review or change the selected item

Open your cart and find the voucher code beneath the ticket or product price row it applies to. If that row contains several units, (1 unit) identifies the voucher's scope. Vouchers that apply to the whole cart are not attached to an individual item.

Under Applied vouchers in the summary, each code appears with its deduction and removal button. The deduction is the amount applied to the cart, not confirmation of a completed payment.

1. Select Change beside the voucher on the item row.
2. Choose another eligible row and select Save change.
3. Review the updated voucher deductions and total before paying.

The previous item's ordinary configured price is restored when the voucher had adjusted it. Changing the target does not add or remove tickets. The changed voucher is applied after the other vouchers, so their deductions may change too. Cancel leaves the existing choice unchanged.

Remove an unused voucher

1. Find the voucher code under Applied vouchers.
2. Select the × button beside that code. Its accessible label is Remove voucher, followed by the code.
3. Wait for Voucher removed. and the refreshed cart.
4. Review the remaining items and updated total before continuing to checkout.

Removing a voucher is not a refund of an earlier redemption. For vouchers that added a product to the cart, removing the voucher can also remove that product. If the voucher changed an existing item's price, removal restores its ordinary configured price.

If you remove the selected cart item, its unused voucher is removed from the cart too. You can add an eligible item and apply the voucher again. An item linked to a pending or completed voucher redemption cannot be removed this way.

When change or removal is unavailable

A disabled action has an explanation beneath the voucher. A voucher linked to a pending or completed redemption cannot be changed or removed here. This message does not tell you whether a pending payment succeeded or failed.

Contact the organizer if you need help with that booking or an earlier redemption. Do not start another payment solely because removal is unavailable.

If the shop cannot confirm an action, use Refresh status before continuing. For an unresolved change, Retry the same change repeats only that original choice. Do not start another payment while the result is unclear. Contact the organizer if refreshing does not resolve the message.